How can we help you?

Once your order is shipped, you'll receive a tracking number via email. You can enter this number on our tracking page or the courier's website to see the current status and location of your package.

We accept all major payment methods including Bkash, Nagad, Rocket, Visa, Mastercard, and direct bank transfers. All payments are processed securely.

You can initiate a return within 7 days of receiving your order. Go to your order history, select the item you want to return, and follow the instructions. Please ensure the item is in its original condition with all tags attached.

Delivery times vary by location. Within Dhaka, most orders arrive within 1-2 business days. Outside Dhaka, delivery typically takes 3-5 business days. You'll get more accurate estimates during checkout.

Yes, we take your privacy and security seriously. All personal information is encrypted and protected. We never share your data with third parties without your consent.